Berlin, March 2022 – Safe travel is becoming increasingly popular – including in the business travel sector. With its wide range of services and first-class customer service, ehotel® reliably supports this new preference among customers. This is also demonstrated by the latest study on ‘online retail’ published by the daily newspaper *Die Welt*: With a rating of “Very high customer satisfaction”, ehotel® ranks among the frontrunners in the “Hotel booking portals” category.
“It pays off that we tailor our service to customers’ needs,” says Fritz Zerweck, CEO of ehotel®. “Even over the last two years, we have been asking ourselves: how can we meet the demand for greater safety and flexibility? With success, as is now evident.” As a hotel booking portal, ehotel® not only offers an enormous selection of available room allocations, but also tools and technologies that make everyday life easier for travellers, travel agents, buyers, accountants and businesses: from search to billing, from contactless options to hygiene protocols, from sustainability to tracking. The results of the study have been published online by Die Welt. Further information on the study is available from ServiceValue, a renowned analysis institute that has evaluated 349,000 consumer reviews of almost 1,700 providers. The hotel booking platform ehotel® aggregates accommodation offers from all providers worldwide on a single platform using META-SEARCH technology. The Berlin-based company focuses its business strategy on providing comprehensive support for hotel bookings and the associated services for business customers. By integrating tools and services into the systems of the respective companies, along with proprietary payment and billing solutions, ehotel® ensures optimised processes, seamless expenditure control, compliance and cost savings for customers. The booking platform has repeatedly been recognised for its service quality by, among others, the German Institute for Service Quality and the market research institute ServiceValue.
