press release


Digital Champions 2022: ehotel demonstrates a strong focus on customer service

Berlin, July 2022 – New technologies, data-driven decisions and major innovations underpin ehotel®’s modern applications and practical tools, which are constantly being developed with the customer in mind. This is ehotel®’s commitment, through which the hotel booking portal achieves the full satisfaction of travel managers, business travellers, accountants, companies and partners. With the bronze medal in the “Digital Champions 2022” awards, the well-known daily newspaper Die Welt, in collaboration with the renowned analysis institute ServiceValue, has confirmed for the fourth year running just how right ehotel® is with this customer-focused corporate strategy.

Comprehensive personal customer service, innovative developments such as meta-search technology, and the commitment to constantly finding new solutions for growing customer needs are the pillars of ehotel®. “We are clearly guided by our customers’ wishes,” explains Fritz Zerweck, CEO of ehotel®, “which enables us to identify trends before they take hold and offer digital solutions before they become the norm.” 365,000 consumer reviews of 1,817 companies across 148 sectors were evaluated for the “Digital Champions 2022” study. All results were published on the websites of Die Welt and ServiceValue. The hotel booking platform ehotel® aggregates accommodation offers from all providers worldwide on a single platform using meta-search technology. The Berlin-based company focuses its business strategy on providing comprehensive support for hotel bookings and the associated services for business customers. By integrating tools and services into the systems of the respective companies, alongside proprietary payment and billing solutions, ehotel® ensures optimised processes, seamless expenditure control, compliance and cost savings for its clients. The booking platform has repeatedly been recognised for its service quality by, among others, the German Institute for Service Quality and the market research institute ServiceValue.


About ehotel AG

ehotel AG is a hotel booking platform specialising in corporate travel, supporting the organisation, booking and billing of hotel stays within a business environment. The platform provides specialised solutions that enable companies to manage their travel processes efficiently, transparently and in compliance with internal policies.

By consolidating content from over 600 central reservation systems and integrating seamlessly into existing corporate infrastructures, ehotel enables centralised management of hotel bookings worldwide. Automated billing and payment processes, built-in compliance features, as well as comprehensive reporting and analytics tools, support effective cost control and process optimisation.

With a clear focus on integration, data security and international scalability, ehotel is designed for companies with structured corporate travel needs seeking to manage hotel bookings as an integral part of their operational processes.


An award winning company

Awarded by n-tv & DISQ

1st place

TEST WINNER HOTEL PORTALS

Analysed and awarded on behalf of n-tv – based on service, performance and user orientation.