Berlin, September 2021 – One of ehotel®’s particular strengths is its customer service: this has also paid off in the latest ranking by Germany’s leading business magazine, WirtschaftsWoche (WiWo), in which the Berlin-based hotel booking portal scores well above the industry average. The “High Customer Trust” award demonstrates just how well the company’s standards are received by customers. “Even during the pandemic, we did everything we could to be a reliable partner for our customers,” says Fritz Zerweck, CEO of ehotel®: “We achieved this through technological innovations and, above all, through our round-the-clock
Berlin, November 2021 – ehotel® has also received the coveted award in the fifth edition of FOCUS BUSINESS’s ‘Top SME Employers’ survey. This excellent result was determined through an online survey and the analysis of the most well-known employer review platforms. ehotel® scored particularly highly thanks to the relaxed atmosphere within the company, its open communication structures and positive corporate culture. CEO Fritz Zerweck is delighted that employees feel so at home at ehotel®: “We value our employees greatly, and we demonstrate this not only through words of praise and fair pay, but also through family-friendly working conditions, opportunities for further training, an open-door policy and state-of-the-art office facilities.”
For 21 years, ehotel® has stood for transparency and trust – towards both customers and employees. With these values, ehotel® has grown to become one of the country’s most successful hotel booking platforms. The full ranking of the “Top SME Employers 2022” will be published in a special supplement to FOCUS-BUSINESS issue 48/21 on 27 November 2021. The hotel booking platform ehotel® brings together accommodation offers from providers worldwide on a single platform using META-SEARCH technology. The Berlin-based company focuses its business strategy on providing comprehensive support for hotel bookings and the associated services for business customers. By integrating tools and services into the systems of the respective companies, alongside proprietary payment and billing solutions, ehotel® ensures optimised processes, seamless expenditure control, compliance and cost savings for its clients. The booking platform has repeatedly been recognised for its service quality by, among others, the German Institute for Service Quality and the market research institute ServiceValue.
