Berlin, February 2022 – Apps are supposed to make users’ lives easier digitally, yet very few actually do so. With the ehotel® app, however, customers receive significant added value: this has been confirmed for the second time by the Süddeutsche Zeitung in collaboration with the research institute ServiceValue. With the ehotel® app, customers can access the popular all-round service they are accustomed to from the hotel booking portal via their smartphone as well.
For the study “Added Value of Mobile Apps”, on which the award is based, users were asked to rate their experience with the respective app. A total of 529 apps from 47 categories were put to the test. The result for ehotel® in the “Hotel Portals” category is well above average.
“Our foundation is built on innovative technologies, customer focus and a data-driven analysis system,” explains Fritz Zerweck, CEO of ehotel®, “so it goes without saying that we always strive to be at the cutting edge when it comes to mobility and digitalisation.” Customers appreciate this. The app – like the hotel booking portal itself – is continuously being developed and can, of course, be used with corporate customer access. The hotel booking platform ehotel® brings together accommodation offers from all providers worldwide on a single platform using meta-search technology. The Berlin-based company focuses its business strategy on providing comprehensive support for hotel bookings and the associated services for business customers. By integrating tools and services into the systems of the respective companies, along with proprietary payment and billing solutions, ehotel® ensures optimised processes, seamless expenditure control, compliance and cost savings for customers. The booking platform has repeatedly been recognised for its service quality by, among others, the German Institute for Service Quality and the market research institute ServiceValue.
