award
winning
excellence.
Our dedication and expertise have earned us prestigious awards that underscore our commitment to quality and innovation. See for yourself.
2026
and the winner is
NTV: Best hotel portals
ehotel is the test winner in the hotel portal comparison of NTV and the German Institute for Service Quality (DISQ) and was the only provider to receive the quality rating “very good”. The portal was particularly convincing in terms of conditions: often the cheapest prices and savings of up to 21%. ehotel scores with all those who value cost control and efficient booking processes.
DTGV: German Customer Award
ehotel has been recognized by the Handelsblatt and ServiceValue as the “Best Online Portal 2025” in the category hotel booking/comparison. The basis is almost 50,000 customer judgments that certify ehotel particularly high values in user guidance, filter quality and process reliability.
Focus Business: Growth Champions
ehotel has been recognized by the Handelsblatt and ServiceValue as the “Best Online Portal 2025” in the category hotel booking/comparison. The basis is almost 50,000 customer judgments that certify ehotel particularly high values in user guidance, filter quality and process reliability.
Handelsblatt: Fair Company
ehotel has been recognized by the Handelsblatt and ServiceValue as the “Best Online Portal 2025” in the category hotel booking/comparison. The basis is almost 50,000 customer judgments that certify ehotel particularly high values in user guidance, filter quality and process reliability.
Social Employer Initiative: Socially Responsible Employer
ehotel has been recognized by the Handelsblatt and ServiceValue as the “Best Online Portal 2025” in the category hotel booking/comparison. The basis is almost 50,000 customer judgments that certify ehotel particularly high values in user guidance, filter quality and process reliability.
2025
and the winner is
DTGV: App Award
The ehotel App was recognized as one of the best applications in the hotel booking category at the 2025 DTGV App Award. With a strong satisfaction score of 7.21, ehotel reaches 3rd place and thus confirms the high user-friendliness and quality of the app.
Focus Business: Growth Champions
ehotel AG was named “Growth Champion 2026” by the news magazine FOCUS and STATISTA. This makes ehotel® once again one of Germany’s fastest-growing companies. The excellent position underlines the strong positioning of the Berlin technology company.
Germany test: Prize winner
The ehotel AG was awarded the “Prize Winner 2025” by Focus-Money and Germany Test and was named industry winner in the “Travel Booking Portals” category. With the highest rating of 100 points, ehotel® is 1st and particularly convinces in terms of value for money, transparency and customer satisfaction.
Handelsblatt: Best online portals
ehotel has been recognized by the Handelsblatt and ServiceValue as the “Best Online Portal 2025” in the category hotel booking/comparison. The basis is almost 50,000 customer judgments that certify ehotel particularly high values in user guidance, filter quality and process reliability.
Süddeutsche Zeitung: Best Apps
The ehotel® app was awarded by ServiceValue in cooperation with the Süddeutsche Zeitung for its high added value. In the category hotel portals, ehotel achieves excellent ratings and is awarded the title “High Added Value”. A confirmation of the benefit, quality and relevance from the point of view of the users.
F.A.Z. Institute: Champions in Customer Service
ehotel AG was awarded the “Customer Service Champion 2025” by the F.A.Z. Institute and ServiceValue in the category Travel Portal Operator. The basis is a social media analysis that certifies ehotel’s outstanding values in service, advice, satisfaction, recommendation and overall impression.
Germany test: highest customer trust
ehotel.de is recognized as the industry winner in the area of travel booking portals in the “Highest Customer Confidence2025” ranking of DeutschlandTest and achieves the peak value of 100%. The analysis is based on the evaluation of statements about seriousness, trust, recommendation and quality and shows which providers are particularly trustworthy from the customer’s point of view. ehotel.de thus confirms its strong customer loyalty and reliability.
Focus Money: Germany's price tip
ehotel.de was awarded in the Focusmoney ranking “Prize‑Tipp 2025” in the area of hotel booking portals and achieved the best value in front of competitors such as Booking.com and HRS.de with 2.52. The award is based on ratings on price-performance ratio, price transparency and customer satisfaction. The award confirms ehotel.de’s particularly attractive price offer with high service quality at the same time.
Tagesspiegel: Germany Monitor: Highest customer satisfaction
ehotel.de is recognized as the industry winner in the “Deutschland‑Monitor – Customer Satisfaction2025” in the area of travel portals and achieves the top value of 100%. The study by ServiceValue and the Tagesspiegel evaluates consumer opinions on customer satisfaction, recommendation and service and shows which providers convince their customers the most. The award confirms ehotel.de’s outstanding customer response.
F.A.Z.: Highest quality
ehotel AG was awarded in the current “Highest Quality2025” ranking of the F.A.Z. Institute in cooperation with ServiceValue. The study analyzes social media data and online surveys on around 16,700 companies, evaluates quality, service, customer satisfaction, innovation and recommendation and awards the rating to providers with above-average overall values. The award confirms ehotel’s high perception for excellent product and service quality.
Süddeutsche Zeitung: Customer loyalty
ehotel.de achieves the value 3.33 in the “Customer Loyalty 2025” ranking of the SZ Institute in the hotel booking portals segment and thus receives the high customer loyalty award. The study is based on thousands of customer reviews that measure loyalty, willingness to recommend and satisfaction. The result confirms that ehotel.de is building a strong bond with its customers compared to competitors.
World: Customer Satisfaction in B2B
ehotel.de achieves the highest level of satisfaction in the industry in the ServiceValue ranking “Customer Satisfaction in B2B 2025” in the Hotel Portals segment with a value of 2.84. The award is based on around 20,000 customer reviews from business customers who evaluate aspects such as service quality, reliability and customer experience. EHOHOLD.DE thus confirms its leading position and high customer satisfaction in the B2B segment.
Focus Money: Best Customer Hotline
In the Focusmoney ranking “Best Customer Hotline2025” in the Hotel Booking Portals segment, eHotel.de receives the title Best Customer Hotline with an excellent value of 2.83. The award is based on more than 51,000 consumer judgments on telephone services from over 500 companies, assessed according to availability, customer orientation and request processing. ehotel.de thus confirms its high service quality in direct customer dialogue.
World: Service Champions
ehotel.de is the industry winner in the area of hotel portals at the world “Germany’s Service-Champions2025” with a service experience value of 64.8%. The award is based on more than 2 million customer judgments on more than 5,000 companies, evaluated via the scientifically validated Service Experience Score (SES). ehotel.de thus confirms its top position and convinces with its excellent service quality and outstanding customer experiences.
Image: Germany's Prize Kings
ehotel was awarded in the current picture ranking “Germany’s Prize Kings2025” for its attractively perceived pricing. The study is based on an independent customer survey with hundreds of thousands of judgments on the attractiveness, price transparency and price-performance ratio of providers from over 100 industries. ehotel convinces with fair prices and at the same time high service and performance quality.
Germany test: Germany's best brands
ehotel AG has been recognized as one of the above-average brands in the area travel booking portals in the current “Germany’s Best Brands2025” ranking by DeutschlandTest. From the point of view of consumers, the study evaluated millions of online nominations for almost 18,000 brands for positive and negative tonality and makes it clear which brands are perceived particularly strongly in their industry. ehotel impresses with its high customer response and brand strength.
CHIP: Online contract conclusion: Travel & Tourism Germany
In the CHIP/ServiceValue ranking, eHotel AG is one of the best rated hotel booking portals in the area of travel & tourism. The award is based on an independent online customer survey that evaluates aspects such as user-friendliness, transparency and smooth digital processing. The result confirms that ehotel convinces its customers with an uncomplicated and secure online booking.
DTGV: Highest Security - B2B
In the B2B area, ehotel AG was awarded 3rd place in the “Highest Security 2025” ranking of DeutschlandTest in the B2B area. The basis is a comprehensive analysis of over 20,000 valuations from the business customer segment that evaluates aspects such as data protection, transparency and security of services. The result confirms that ehotel is perceived as a particularly reliable partner in business travel and meets the highest standards of security and protection of sensitive customer data.
F.A.Z. Institute: Germany's most sought after employer
EHOHOLD AG was recognized by the F.A.Z. Institute and ServiceValue as the “Germany’s most sought after employer 2025”. The award is based on a comprehensive social media analysis on employer attractiveness, which EHOHOLD is a particularly sought-after employer with outstanding perception in the areas of workplace quality, work environment and employer image.
Focus Money: Apps - Recommended by users
The ehotel® app was awarded in the ServiceValue ranking “Apps – Recommended by Users” in cooperation with FOCUS MONEY. The user-based study confirms ehotel a high willingness to recommend and strong ratings in satisfaction and user-friendliness.
2024
and the winner is
Handelsblatt: Best Online Portal #1.
ehotel.de has achieved 1st place in the Handelsblatt ranking in the category “Hotel booking/comparison”. This award is based on a study by ServiceValue, which examined 291 online portals. ehotel.de convinces with efficient bundling and filtering of offers, which enables consumers to book conveniently.
Global Excellence Award: Hotel Booking Platform of the Year
ehotel AG has been awarded the hotel booking platform of the year 2024 by Acquisition International Magazine. This award emphasizes the technological innovation and the focus on efficient solutions that make ehotel an important partner for business travel management companies worldwide.
Fair Company: eHotel AG is a role model for fairness
ehotel AG was recognized as a fair employer by the Fair Company Initiative. This recognition emphasizes the commitment to fair working conditions, comprehensive development opportunities, flexible working models and sustainable corporate practices.
Wirtschaftswoche: Best SME service provider in the area of hotel portals
In a recently published study by WirtschaftsWoche, carried out in cooperation with the market research institute ServiceValue, ehotel was chosen as the leading medium-sized service provider in the area of hotel portals.
Swiss B2B Award: 1st place customer satisfaction
ehotel.ch was awarded the “Swiss B2B Award 2023”. This price is awarded for customer satisfaction, customer service and value for money and is based on a customer survey with over 500,000 decision-maker judgments on 1,142 companies from 94 industries.
Focus Business Growth Champions
The news magazine FOCUS, in cooperation with the independent research institute Statista, has recognized ehotel AG as one of the 500 fastest-growing companies in Germany for 2024.
2023
and the winner is
Chip: Top Online Contract Contract 2023
ehotel received outstanding recognition for its first-class online contract conclusion in the category “Hotel Booking Portals”. This underlines ehotel’s success in providing a smooth booking experience and customer satisfaction.
Handelsblatt: Best online portals – 1st place
The Handelsblatt confirms the award of the Handelsblatt as the leading hotel booking platform. In a consumer survey, more than 39,000 customer opinions on 297 online portals in 26 categories were evaluated. The result: ehotel achieved 1st place in the category “Hotel booking/comparison”.
DTGV App Award: eHotel® App
ehotel has reaffirmed its leading position in the market with the “DTGV-App-Award 2023”. The award underscores ehotel’s consistent focus on quality, efficiency and innovative services that are precisely aligned to the requirements of process-oriented companies with business trips.
Germany test: eHotel with seal of approval
Loyal customers who would like to come back: In the “Customer Loyalty 2023” study by ServiceValue GmbH in cooperation with Germany Test, the digital booking platform ehotel was awarded the “High Customer Loyalty” seal of approval.
BILD honors eHotel for outstanding customer satisfaction
In the latest study “Germany’s customer favorites”, carried out by ServiceValue in cooperation with the Bild-Zeitung, the importance of customer satisfaction for the market success was clearly emphasized. In this context, ehotel particularly stood out and achieved the coveted rating “very high overall satisfaction”.
Wirtschaftswoche: Best SME service provider 2023
As part of the “Best Mittelstands Service Provider 2023” ranking from Wirtschaftswoche in the Hotel Portals industry, ehotel received first place.
World: No. 1 when booking online
Satisfied customers through attractive service: In the “Online-Handel 2023” study by ServiceValue GmbH in cooperation with the daily newspaper Die Welt, the digital platform ehotel was awarded the no. 1 award in the “Hotel booking portals” industry.
Süddeutsche Zeitung: Study certifies eHotel® app very high added value
In the study “Mobile Apps with Added Value” by ServiceValue GmbH on behalf of the Süddeutsche Zeitung, the app of the digital hotel booking platform ehotel was awarded the “very high added value” award – and thus reached number 1 in its industry category hotel portals.
FOCUS MONEY: Fairer than the competition: eHotel® is awarded for the best conditions
There are no hidden conditions at ehotel. As a hotel booking portal, the Berlin company basically offers customers transparency and fairness in all areas. This is now confirmed by a study commissioned by Focus Money, in which providers from various sectors were examined for fair conditions for the first time.
DTGV: German Customer Award
With first-class service and top price-performance ratio for outstanding customer satisfaction: In the DTGV ranking, the digital hotel booking platform ehotel became the “industry champion” in the area of hotel booking portals chosen and achieved first place in customer service.
DUP Entrepreneur: Employer of the future
ehotel AG have successfully completed our comprehensive analysis process. For Germany’s largest business magazine DUP Entrepreneur and the innovation institute DIND, ehotel is one of the figureheads of the German medium-sized companies.
Focus: Top employer medium-sized companies
ehotel AG is one of Germany’s top employers Mittelstand 2023. For the fifth time in a row, eHotel can feel honored to be included in the study by FOCUS in cooperation with the research partner Factfield GmbH.
2022
and the winner is
The Enterprise World: Most Trusted Hotel Booking Solution Provider Platform
ehotel is represented in the “Most Trusted Hotel Booking Solution Provider Platform” issue of The Enterprise World magazine. The Berlin company is dubbed one of the most advanced companies in Europe in the hotel booking portal industry and impresses with its unique service with exceptional travel management support.
Germany test: Top Deal
ServiceValue in cooperation with Germany Test for the Smart Shopper 2022 study examined which providers customers can make a good deal with. ehotel.de was awarded the title of Germany’s top deal.
World's Leaders Magazine: World's Best Companies to Work for
World’s Leaders has identified the most attractive jobs and spoke to dedicated executives who show today’s modern workplace as a place of improvement and growth as an example. In portrait: ehotel AG.
Handelsblatt: eHotel is customer favorite for online portals for hotel booking
Strong token of trust for the Berlin booking platform ehotel: In the current study “Best Online Portals”, the company took first place in the “Hotel booking/comparison” category. ehotel is also on the road to success when it comes to innovation.
World: eHotel is Service Champion and No. 1 of the hotel booking portals
Customer service enthusiastic: In the study “Service Champions 2022” in cooperation with DIE WELT, the digital platform ehotel® was chosen as No. 1 in the “Hotel Booking Portals” industry.
World: Digital Champion
With the bronze medal of the “Digital Champions 2022”, the well-known daily newspaper Die Welt in cooperation with the renowned analysis institute ServiceValue confirms for the fourth time in a row how ehotel is right with this customer-oriented corporate strategy.
Focus Money: The best on the web
Good service is rewarded: In the comparative study “The Best on the Net” on behalf of Focus Money, the innovative hotel booking platform eHotel received the “best grade”. ehotel is one of the pioneers in online booking and simplifies business travelers and hotels with its innovative technology
Süddeutsche Zeitung: Mobile apps with added value
With the ehotel app, users receive high added value: this is confirmed for the second time by the Süddeutsche Zeitung in cooperation with the analysis institute ServiceValue. With the ehotel® app, customers can also access the popular all-round service that they are used to from the hotel booking portal via smartphone.
World: Best Club
For the fourth time, ehotel has achieved platinum status across industries. In order to meet its own high demands, ehotel is also taking the voluntary certification for the “Club der Beste” this year, in which the management qualities are checked as part of champion studies – with success.
Germany test: customer loyalty
In a complex study, Germany Test once again examined customer opinions on companies on the subject of “customer loyalty” in cooperation with the Analysis Institute ServiceValue. Once again, ehotel is well above the industry average and receives the award: “High customer loyalty”.
2021
and the winner is
DTGV: German Customer Award 2021
From the very beginning, ehotel has placed its focus on the best customer service and once again impresses with one of the largest rankings in Germany in the areas of customer satisfaction, customer service and value for money: ehotel, as a customer service industry champion in the area of hotel booking portals, is setting its success story.
World TV: highest customer satisfaction
The current study by WELT TV, which elects the Berlin company as the industry winner, also shows how well EHOHOT understands business customers. ehotel leads the ranking of the hotel booking portals with the rating “highest customer satisfaction”.
Wirtschaftswoche: High customer trust
Customer service is a particular strength of ehotel: this also pays off with the current ranking of Germany’s leading business magazine Wirtschaftswoche. The award “High customer trust” shows how well your own claim is received by customers.
The German Economy: Innovator of the Year
Renowned business prize: ehotel is Innovator 2021. For the innovative Meta-Search technology, the hotel booking portal ehotel is awarded as the innovator 2021 by the entrepreneur portal “Die Deutsche Wirtschaft”.
Focus Money: Best Online Portals
As a hotel booking portal, ehotel clearly relies on top service and maximum customer satisfaction. The current study by FOCUS-MONEY in cooperation with ServiceValue, one of the leading analysis institutes, proves how correct the Berlin company is: ehotel has achieved the top mark again this year!
World: Digital Champion
With its high demands on its own customer service, consistent transparency, the innovative meta-search technology and the constant further development of the extensive range of products, ehotel achieves enormous customer satisfaction – this is confirmed for the third time in a row by the award for the digital champion of the national daily newspaper Die Welt.
Focus Money: Highest Recommendation Rate
An important indication of how satisfied customers really are is the classic recommendation. In the current study by the business magazine FOCUS MONEY in cooperation with the analysis institute ServiceValue, ehotel with the highest recommendation rate refers the other hotel booking portals to the bottom places.
Focus Money: Top App
In a new study, the magazine Focus Money, together with the Analysis Institute, has examined how useful and customer-friendly smart applications really are. With its customer friendliness, ehotel is well above average in the hotel booking portal industry and receives the “Top App” award.
Image: Very high customer satisfaction
Only if customers are completely convinced that a company can also recommend them to friends and colleagues. Germany’s largest daily newspaper BILD found out which companies are high in the customer’s favor this year. The result: ehotel repeatedly convinces with very high customer satisfaction!
Wirtschaftswoche: Best SME service provider
The study “Best Mittelstands Service Provider 2021”, from Wirtschaftswoche, clearly shows what is important for medium-sized companies: quality, service & Competence.In the “Hotel booking portals” section, ehotel is far ahead of the competition and is by far the best medium-sized service provider in the industry for the third time in a row.
DISQ: Test winner hotel portals
During the pandemic, travelers attach even more importance to good services that provide flexibility and provide security. Internet-based service providers are in great demand as constantly available consultants and contactless providers. In the category hotel booking platforms, ehotel is the leader and is clearly convincing when it comes to online bookings.
Süddeutsche Zeitung: App "high added value"
The current study by Süddeutsche Zeitung and the Analysis Institute ServiceValue has checked in the most important sectors which apps are actually useful. With the “High Added Value” award, the ehotel 2021 app is well above the overall mean value of all market companions.
Germany test: high customer loyalty
In the current study by ServiceValue, one of the leading analysis institutes, in cooperation with Germany Test by Focus-Money, 698,472 customer reviews were evaluated to find out which companies can retain customers. As a hotel booking portal, ehotel receives the title “Outstanding”.
World: Best Club
For the third time, the hotel booking platform ehotel impresses with its excellent customer service with Germany’s largest service ranking of the analysis and consulting company Service Value. “We are very keen to provide customers with the best service they could wish for with technical innovations and modern tools,” explains Fritz Zerweck
CXO Fortune: 10 Most Admired Companies of the Year
ehotel is one of the “10 Most Admired Companies of the Year 2021”. The US magazine The CXO Fortune honors the Berlin company’s innovative hotel booking service for business travellers.
Top 100: Top Innovator
The innovative strength of ehotel has now been scientifically proven. The study by Compamedia was based on around 120 test criteria. For the fourth time in a row, ehotel was able to convince the jury that the innovations at ehotel are the results of conscious decisions and modern strategies.
The Tycoon Success: Leader in Online Integrated Hotel Booking Solution
The ehotel Meta Search technology enables customers to find only suitable offers from all providers such as tour operators, resellers and hotels with their own contingents with one click from around 7 million hotel rooms. The Tycoon Success honors this innovation with an award.
Focus Business: Top employer medium-sized companies
Especially in this special year 2020, the open management, the good communication structures and the pleasant working atmosphere of ehotel have proven themselves
2020
and the winner is
Image: Germany's favorites
In order to find out which providers the Germans really like the best and which they would recommend to their friends, the daily Bild asked directly about the respective favorites. In the ranking of the hotel booking platforms, ehotel was able to score with high overall satisfaction and take one of the top places.
World: B2B - very high customer satisfaction
With the title “Very High Customer Satisfaction”, ehotel receives silver status in the hotel portals industry and thus even relegates well-known competitors. The hotel booking platform ehotel succeeds in excellently how Welt as the leading news channel and the analysis institute ServiceValue now confirm the company
Wirtschaftswoche: Trust ranking
Every year, Germany’s leading business magazine creates a ranking for customer satisfaction in cooperation with the consulting and analysis company ServiceValue. ehotel reaches a top spot with its excellent customer service among the hotel booking portals.
Süddeutsche Zeitung: high customer connection
In a broad-based study, the Analysis Institute ServiceValue GmbH, in cooperation with Süddeutsche Zeitung, evaluated 1,942 companies from 162 different sectors from a customer perspective for the first time and honored ehotel as a company with a high level of customer connection.
Focus Money: Germany's best service providers
With its first-class customer service and the fair price-performance ratio, ehotel is dependent on the competition and is once again taking first place in the category of hotel booking portals at the German customer award.
World: Service Champion
From the customer’s point of view, ehotel is also a proven service champion in 2020! The cooperation partners ServiceValue GmbH, Goethe-Universität Frankfurt am Main and the world have created Germany’s largest service ranking. Behind the large customer survey on the service experienced are over 1.9 million customer ratings on 4,053 companies and 384 sectors.
CIO Bulletin: 10 Best Service Providers
CIO Bulletin elects ehotel in the top ten of the best service providers in 2020. The international leadership platform for business and information technologies CIO Bulletin not only serves as an excellent source of information for entrepreneurs, it also promotes the exchange of decision-makers with each other.
Beyond Exclamation: Top 10 of the "Trailblazing CEOs Revolutionizing Business World"
The US business magazine Beyond Exclamation is dedicated to its issue of influential makers who are changing their business field with revolutionary ideas. The top 10 is Fritz Zerweck, CEO of ehotel, whose success story even inspired the editorial team to the title story.
FOCUS MONEY: High recommendation Hotel booking platform
ServiceValue has carried out a broad-based study on recommendation behavior of customers in cooperation with FOCUS MONEY. The result: ehotel’s customers are very satisfied and recommend the hotel booking platform throughout. ehotel will again receive the top award in 2020: High recommendation!
Top 100: Top Innovator
Let go of the old and dare something new. ehotel is one of the top innovators for the fourth time. As a top 100 company, we understand and not only as a hotel booking platform, but also as a service provider and market observer.
Focus Money: Best on the Net
The study by Focus-Money & ServiceValue presents the “best on the net”. ehotel receives top marks!
Digital Champion
With the award for the Digital Champion 2020, ehotel is now also confirming the enormous customer proximity on a digital level.
CXO Fortune: Most Influential Companies of the Year
The CXO Fortune Magazine introduces us as part of our “Most Influential Companies of the Year 2020” award.
Wirtschaftswoche: Best SME service provider
This year, ehotel is leaving the competition behind and takes first place in front of all other hotel booking portals. For the third time, the magazine Wirtschaftswoche asked together with the analysis specialists from ServiceValue Germany’s medium-sized companies.
Focus Money: Most Customer-Friendly App
At ehotel, customers come first – whether in terms of service, the development of the booking system and of course also when programming the app. Not only the customers appreciate this themselves: the magazine FOCUS MONEY has useful apps.
World: Club of the Best in Tested Customer Service
Customer service is one of the strengths of ehotel – and this is not an assertion, but tested and confirmed by the analysis and consulting company Service Value in cooperation with the newspaper Die Welt and the Goethe-University Frankfurt am Main. the service ranking.
CEOViews: Hot Brands of the Year
The magazine CeoViews, which keeps an eye on the news and trends of the technology and IT industry, distinguishes ehotel as one of the most exciting brands of the year. The unique meta technology combined with the billing of hotels for business trips is certainly decisive for this award.
Focus Money: Highest Customer Satisfaction
With some, the customer is king, at other companies such as eHotel, the customer is met at eye level in order to understand their individual wishes and concerns and to support them optimally. That pays off. FOCUS MONEY confirms the customer-oriented course of the hotel booking platform.
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