Press Release: 08. December, 2021
Embargo: Immediate release
AWARD FROM WELT TV: EHOTEL® BUSINESS CUSTOMERS ARE HIGHLY SATISFIED
Berlin, December 2021 – As a specialist for business travel, ehotel® knows what challenges companies and their employees face as customers in this sector. For 21 years now, the hotel booking platform has been using innovative technologies and practical tools to successfully help business customers save a lot of time and money. Just how well ehotel® understands business customers was now highlighted by the current study by German channel WELT TV, which named the Berlin-based company the industry winner after obtaining and evaluating B2B customer opinions on a total of 484 companies from 40 industries. ehotel® leads the ranking of hotel booking portals with the rating “highest customer satisfaction”.
“B2B is not considered an easy business sector because you have to address many different aspects that are relevant for employees in different positions,” explains Fritz Zerweck, CEO of ehotel®. “But I am glad that we pioneered our platform in the field of business travel at the time. The extensive scope of our work is very exciting because we always have to think ahead to the future.” The vast array of positive feedback that was incorporated into the study’s rating prove how successfully ehotel® implements this approach. The entire study, which was conducted by the news channel WELT TV in collaboration with the analysis institute ServiceValue, including all results is published on the ServiceValue’s website.
The ehotel® hotel booking platform bundles the accommodation offerings of all providers worldwide on one platform through META-SEARCH technology. The Berlin-based company is focusing its business on holistic support of hotel bookings and the associated services for business customers. By integrating tools and services into the systems of the companies in question and through specially developed payment and billing solutions, ehotel® ensures optimized processes, end-to-end expenditure control, compliance and cost savings for the customer. The booking platform has been repeatedly recognized for its quality of service by the German Institute for Service Quality and the market research institute ServiceValue among others. www.ehotelag.com